Privacy Policy

Last updated: November 11, 2026

Skip The Showings ("we", "us", "our") buys houses directly from homeowners in Ontario. We respect your privacy and handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL). This policy explains what we collect, why, and the choices you have.

1. Information we collect

Information you give us:

  • Your name, phone number, email address, property address and unit number when you fill out a form on our website.
  • Details about your property and situation that you share by phone, text, email or in person, such as its condition, your timeline, asking price, mortgage details and reasons for selling.
  • Recordings and transcripts of phone calls with us, including calls answered by our AI-assisted virtual assistant. We tell you at the start of a call when it is being recorded.

Information collected automatically:

  • Basic technical information when you visit our website, such as your IP address, browser type, pages visited and the date and time of your visit.
  • Information from cookies and similar technologies that help the website work and help us understand how it is used.
  • When you type an address into our form, it is sent to Google's address lookup service to suggest matching addresses.

2. How we use your information

We use your information to:

  • Respond to your inquiry and contact you about selling your property.
  • Review your property and prepare an offer.
  • Complete a purchase if you decide to sell to us, including working with lawyers on both sides.
  • Keep records of our conversations, consent and transactions.
  • Improve our website, service and follow-up.
  • Meet our legal, tax and regulatory obligations.

We do not sell your personal information.

3. Calls, texts and emails

When you submit our form and check the consent box, you agree that Skip The Showings may contact you about your property by phone, text or email, including automated or AI-assisted calls and messages. Your consent is not a condition of selling to us.

You can withdraw your consent at any time:

  • Reply STOP to any text message.
  • Use the unsubscribe link in any email.
  • Tell us on a call, or email privacy@skiptheshowings.ca.

We will stop contacting you within the time required by law. We may still send a single message confirming that you have opted out.

4. Who we share your information with

We share personal information only as needed for the purposes above:

  • Service providers who help us run our business, such as our customer relationship management and phone system, website hosting, email and text message providers, and Google's address lookup service. They may only use your information to provide services to us.
  • Lawyers, title insurers, lenders and other professionals involved in a purchase.
  • Investment partners or other buyers we work with, if we propose to partner on, assign or resell an agreement for your property. We share only the property and transaction details they need, and we will tell you before doing this as part of any agreement.
  • Government authorities or others where required or permitted by law.

We do not share or sell mobile phone numbers or text message consent with third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data is never shared with anyone except the service providers who deliver our messages.

5. Where your information is stored

Some of our service providers store information on servers outside Canada, including in the United States. Information stored outside Canada is subject to the laws of that country and may be accessed by its courts, law enforcement and national security authorities.

6. How long we keep it

We keep personal information only as long as needed for the purposes in this policy, or as long as required by law. If you don't sell to us, we may keep your contact details and inquiry so we can follow up later, unless you ask us to delete them. Records of completed purchases are kept as required for legal and tax purposes.

7. How we protect it

We use reasonable physical, technical and administrative safeguards to protect personal information, including access controls and password-protected systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your rights

You can:

  • Ask what personal information we hold about you and how it has been used.
  • Ask us to correct information that is inaccurate.
  • Withdraw your consent to being contacted, subject to legal or contractual limits.
  • Ask us to delete your information where we are not required to keep it.

To make a request, email privacy@skiptheshowings.ca. We may need to confirm your identity before responding. We will respond within 30 days.

9. Cookies

Our website uses cookies that are needed for it to work and may use cookies to understand how visitors use it. You can block or delete cookies in your browser settings, but some parts of the website may not work properly.

10. Children

Our website and services are for adults. We do not knowingly collect personal information from anyone under 18.

11. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.

12. Contact us

If you have questions or concerns about this policy or how we handle your information, contact our Privacy Officer:

Walter Weinreich, Privacy Officer

Skip The Showings

Cambridge, Ontario

Email: privacy@skiptheshowings.ca

Phone: 226-887-1717

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.